- Ph.D., Industrial/Organizational Psychology, University of Illinois at Urbana-Champaign, 2005
- M.A., Industrial/Organizational Psychology, University of Illinois at Urbana-Champaign, 2002
- B.A., Psychology and Economics, Ohio Wesleyan University, 1998
Educational Background
Teaching Interests
Industrial/Organizational Psychology, Consumer Psychology, Statistics, Research Methods in Psychology, Introductory Psychology, Senior Seminar
Courses Taught: Introduction to Psychology, Statistics, Industrial/Organizational Psychology, Consumer Psychology
Research, Scholarly, Creative Work
Research interests: Emotional labor in the workplace, organizational justice, and personality at work.- Tunguz, S. (2016). "In the eye of the beholder: Emotional labor in academia varies with tenure and gender." Studies in Higher Education, 41, 3-20, doi 10.1080/03075079.2014.914919.
- Tunguz, S., Riggs, L.E., & Searles, J. A. (2015). "What predicts customer satisfaction and tips?" In A. M. Columbus (Ed.), Advances in Psychology Research, vol. 106. Hauppague, NY: Nova Science Publishers.
- Tunguz, S., & Carnevale, P. J. (2011). "Social context effects in the display of emotion: Accountability in a simulated organization." Journal of Applied Social Psychology, 41, 1371-1398.
- Spencer, S., & Rupp, D. E. (2009). "Angry, guilty and conflicted: Injustice toward coworkers heightens emotional labor through cognitive and emotional mechanisms." Journal of Applied Psychology, 94, 429-444.
- Rupp, D. E., & Spencer, S. (2006). "When customers lash out: The effects of interactional justice on emotional labor and the mediating role of discrete emotions." Journal of Applied Psychology, 91, 971-978.
Professional Experience
Expert blogger for Psychology Today